Check-in instructions

Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a security system

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive in Costa Mujeres, you'll be 7.5 mi (12.1 km) from Ultramar Ferry Puerto Juárez and 8.9 mi (14.3 km) from North Beach. This all-inclusive property is 10.3 mi (16.6 km) from Plaza 28.

Rooms
Make yourself at home in one of the 670 air-conditioned rooms featuring free minibar items and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and outdoor tennis courts. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has 10710 square feet (995 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.