Check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Pet information

• Pets not allowed

Payment types

Property Location
When you stay at Mermaid Suites at Sandcastles in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Jamaica Beaches. This beach hotel is 0.3 mi (0.5 km) from Mahogany Beach and 0.6 mi (0.9 km) from Ocho Rios Clock Tower.

Rooms
Make yourself at home in one of the air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and microwaves, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
At Mermaid Suites at Sandcastles, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Business, Other Amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.