Check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Playa del Carmen (Grand Coral), Agua Dulce by NAS is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This beach hotel is 2.3 mi (3.6 km) from Playa del Carmen Main Beach and 8.3 mi (13.3 km) from Xplor Theme Park.

Rooms
Make yourself at home in one of the air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on a limited basis.

Amenities
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Dining
Grab a bite from the grocery/convenience store serving guests of Agua Dulce by NAS. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.