Check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
Located in Tulum (La Veleta), Turquoise Tulum Hotel is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This bed & breakfast is 3.6 mi (5.8 km) from Tulum Beach and 4.6 mi (7.4 km) from Playa Paraiso.

Rooms
Make yourself at home in one of the 6 air-conditioned rooms featuring minibars. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.

Amenities
Pamper yourself with onsite massages or take in the view from a terrace. This bed & breakfast also features complimentary wireless internet access, concierge services, and a communal living room.

Dining
A complimentary continental breakfast is served daily from 8:30 AM to 11:30 AM.

Business, Other Amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.