Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property charges consumption-based electricity fees.

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 20
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 9
• Pets allowed (no fees)
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
Located in Punta Cana (Verón), Serena Village is within a 15-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. This beach hotel is 6.6 mi (10.6 km) from Bavaro Beach and 11.1 mi (17.9 km) from Juanillo Beach.

Rooms
Treat yourself to a stay in one of the 16 individually furnished guestrooms, featuring private pools. Your room comes with a Tempur-Pedic bed. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is available (surcharge).

Amenities
Spend the day on the private beach or dip into one of the 8 outdoor swimming pools. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Dining
Grab a bite from the grocery/convenience store serving guests of Serena Village. Wrap up your day with a drink at the beach bar.

Business, Other Amenities
Featured amenities include express check-out, multilingual staff, and an elevator. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.