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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Quinta Avenida - 0.1 km / 0.1 mi
Mamitas Beach - 0.2 km / 0.2 mi
Playa del Carmen Main Beach - 0.2 km / 0.2 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Pier Navega - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Calle 12 - 0.7 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church - 1 km / 0.6 mi
Frida Kahlo Museum - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Riviera Gran Casino - 1.1 km / 0.7 mi
Coco Beach - 1.1 km / 0.7 mi
Central Square - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.3 km / 22.5 mi
Cancun Intl. Airport (CUN) - 55.6 km / 34.6 mi
Guest rating
Deluxe Junior Suite, Partial Ocean View
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2 Queen Beds and 1 Double Sofa Bed
482-sq-foot room, furnished balcony with partial ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Deluxe Junior Suite, Work & Play
2 Queen Beds and 1 Double Sofa Bed
482-sq-foot room with a furnished balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Laptop workspace, safe, and iron/ironing board
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Desk chair
- Tile flooring in room
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Laptop-friendly workspace
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Desk
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Deluxe Junior Suite, City View
2 Queen Beds and 1 Double Sofa Bed
482-sq-foot room, furnished balcony with city views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Luxurious Grand Master Suite
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1 King Bed
1479-sq-foot room with a furnished balcony
Layout - Bedroom, living room, and dining area
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, bathrobes, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Dining table
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Luxurious Master Suite
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1 King Bed and 1 Double Sofa Bed
1079-sq-foot room with a furnished balcony
Layout - Bedroom, dining area, and sitting area
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Dining table
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Deluxe Junior Suite, 2 Queen Beds
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2 Queen Beds and 1 Double Sofa Bed
482-sq-foot room with a furnished balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Accessible bathtub
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Luxurious Grand Master Suite, Partial Ocean View
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1 King Bed and 1 Double Sofa Bed
1479-sq-foot room, furnished balcony with partial ocean views
Layout - Bedroom, living room, and dining area
Relax - Indoor private spa tub
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave, coffee/tea maker, and dining table
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Tile flooring in room
- Dining table
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Separate dining area
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Private hot tub
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Private hot tub (indoor)
- Accessible bathtub
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
Deluxe Junior Suite, 1 King Bed
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1 King Bed and 1 Double Sofa Bed
482-sq-foot room with a furnished balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV, cable channels, and iPod dock
Food & Drink - Microwave and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Wheelchair-width doorways
- Non-Smoking
- Television
- Tile flooring in room
- Premium bedding
- Pillowtop mattress
- Change of bed sheets (on request)
- Blackout drapes/curtains
- Wardrobe or closet
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Number of beds - 2
- Phone
- Free local calls
- iPod docking station
- Furnished balcony
- Towels provided
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Bedsheets provided
- LED light bulbs
- Accessible bathtub
- Visual fire alarm
- TV size measurement: inch
- Private bathroom
- Bathrobes
- Free toiletries
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 50
- Iron/ironing board
- Housekeeping on request
- Rainfall showerhead
- In-room safe
- Sofa bed
- Separate sitting area
- Flat-panel TV
- Microwave
- Cable TV service
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses eco-friendly cleaning products
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Service animals not allowed
- Pets not allowed
Payment types
Property Location
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
Fees
- Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.75 per accommodation, per night
- Resort fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
- Free valet parking
Food and Drink
- Breakfast available (surcharge)
Things to do
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
- Free WiFi
- Air conditioning
- Microwave
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Business Services
- Meeting rooms
- Business center
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Conveniences
- Gift shops or newsstand
- Elevator
Other amenities
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Proposal/romance packages available
- Vegetarian breakfast available
- Eco-friendly cleaning products used
- Biodegradable/compostable stirrers
- Front entrance ramp
- No single-use plastic straws
- Pool umbrellas
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Bicycle parking available
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Number of hot tubs - 1
- Designated smoking areas
- Number of outdoor pools - 1
- Rooftop terrace
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- LED light bulbs
- Accessible shuttle
- Vegan menu options available
- Wheelchair-accessible lounge
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Water dispenser
- Wheelchairs available on site
- Number of accessible parking spaces - 5
- Secured bicycle storage
- Double-glazing on all windows
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Change of bed sheets (on request)
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible spa
- Pool hoist on site
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Spa treatment room(s)
- Well-lit path to entrance
- Change of towels (on request)
- Stair-free path to entrance
- Wedding services
- Full-service spa
- Beach towels
- Yoga classes/instruction on site
- Registration desk height (centimeters) - 90
- Elevator door width (inches) - 48
- Registration desk height (inches) - 35
- Water-efficient toilets only
- Stairwell handrail height (inches) - 63
- Water dispenser use by guests actively encouraged
- Elevator door width (centimeters) - 122
- Water-efficient showers only
- Stairwell handrail height (centimeters) - 160
- Number of restaurants - 3
- Housekeeping on request
- Spa services on site
- Snack bar/deli
- Sauna
- Steam room
- Terrace
- Pool sun loungers