Check-in instructions

Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
With a stay at Grand Royal Lagoon in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Cancun Convention Center. This hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 7.2 mi (11.7 km) from Delfines Beach.

Rooms
Stay in one of 34 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service.

Business, Other Amenities
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.