Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
With a stay at Casa Malca in Tulum, you'll be 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve and 7.8 mi (12.5 km) from Tulum Mayan Ruins. This beach hotel is 8.4 mi (13.5 km) from Gran Cenote and 16.3 mi (26.3 km) from Xel-Há Park.

Rooms
Make yourself at home in one of the 70 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy Fusion cuisine at Philosophy, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tulum? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.