Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Property Location
Located in Playa del Carmen, El Dorado Casitas Royale, All & More Inclusive - Adults Only is within a 10-minute drive of Playa Paraiso Golf Course and Dr. Alfredo Barrera Marin Botanical Garden. This all-inclusive hotel is 3.6 mi (5.9 km) from Nicklaus Design Golf Course and 4.4 mi (7.1 km) from Paradise Beach.

Rooms
Make yourself at home in one of the 203 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 14 outdoor pools, you can spend some time at the private beach.

Dining
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Visit one of the 2 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.