Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in San Ignacio, Ka'ana Resort is in the historical district, a 4-minute drive from Cahal Pech Mayan Ruins and 5 minutes from San Ignacio & Santa Elena House of Culture. This family-friendly resort is 3.5 mi (5.6 km) from San Ignacio Market and 4.1 mi (6.5 km) from Xunantunich Mayan Ruins.

Rooms
Treat yourself to a stay in one of the 17 individually decorated guestrooms, featuring private pools and Smart televisions. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining
Grab a bite at La Ceiba Restaurant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.