Check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Pets not allowed

Payment types

Property Location
When you stay at Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Maroma Beach and Puerto Morelos Town Square. This all-inclusive resort is 9.6 mi (15.4 km) from Puerto Morelos Beach and 9.7 mi (15.6 km) from Tres Rios Ecopark.

Rooms
Make yourself at home in one of the 159 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. This resort also features complimentary wireless internet access, concierge services, and a picnic area.

Dining
Grab a bite at KICK, one of the resort's 5 restaurants, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.