Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Gran Coyote Golf - 3.9 km / 2.5 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
28 de Julio Square - 6.9 km / 4.3 mi
Punta Esmeralda Beach - 8 km / 5 mi
Virgen Beach - 8.2 km / 5.1 mi
Maroma Beach - 8.2 km / 5.1 mi
Guadalupe Church - 8.3 km / 5.1 mi
Playa 88 - 8.5 km / 5.3 mi
Playa Avenida Colosio - 8.7 km / 5.4 mi
Temazcal Natura - 9 km / 5.6 mi
Plaza Las Americas - 9.4 km / 5.8 mi
Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi
Mamitas Beach - 9.9 km / 6.1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi
Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi
Guest rating
Suite, Accessible (Andaz)
1292-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, single sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Bathroom emergency pull cord
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Lever door handles
- Braille signage
- Wheelchair accessible
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Sofa bed
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Lowered electrical outlets in bathroom
- Wireless internet access
- Low-height desk
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Room, 2 Double Beds, Lagoon View
2 Double Beds
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Room, 1 King Bed, Lagoon View
1 King Bed
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Room, 2 Double Beds
2 Double Beds
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
- Free cribs/infant beds
Room, 1 King Bed
1 King Bed
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Room and bed type depend on availability check-in
- Free cribs/infant beds
Room, 2 Double Beds (Beach Area)
2 Double Beds
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Room, 1 King Bed, Beachfront
1 King Bed
Overlooking the ocean
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
Room, 1 King Bed (Beach Area)
1 King Bed
538-sq-foot room with lagoon views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels and pay movies
Food & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room facilities
- Telephone accessibility kit
- Premium bedding
- Closed captioned TV
- Energy-saving switches
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Shower only
- Visual fire alarm
- Braille signage
- Air conditioning
- Rollaway/extra beds (free)
- Cable/satellite TV service
- Pay movies
- Alarm clock
- Flat-panel TV
- Cable TV service
- Internet access (complimentary)
- Magnifying mirror
- Non-Smoking
- Television
- Champagne service
- Turndown service
- Change of bed sheets (on request)
- Room service
- Bathtub or shower
- Coffee/tea maker
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Change of towels (on request)
- Hypo-allergenic bedding available
- Phone
- High-speed internet access
- iPod docking station
- Towels provided
- Bedsheets provided
- Minibar (stocked, some free items)
- Wireless internet access
- TV size measurement: inch
- Shower/tub combination
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Housekeeping on request
- In-room safe
- Room service (24 hours)
- Free bottled water
- Free cribs/infant beds
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet information
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
Payment types
Property Location
Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 10 minutes from Quinta Avenida. This luxury resort is 5.1 mi (8.2 km) from Maroma Beach and 6.1 mi (9.9 km) from Mamitas Beach.
Rooms
Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Dining
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily for a fee.
Business, Other Amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
Know Before You Go
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
Fees
- Fee for full breakfast: approximately MXN 650 per person
- Pet fee: MXN 1538 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free WiFi
Parking
- Secured parking
- Uncovered parking
- Free self parking
- Free valet parking
Food and Drink
- Breakfast available (surcharge)
Things to do
- Fitness facilities
- 24-hour fitness facilities
- Swimming pool
Family friendly
- Laundry facilities
- Air conditioning
- Free WiFi
- Free cribs/infant beds
Guest Services
- Tours/ticket assistance
- Multilingual staff
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Daily housekeeping
Business Services
- Conference space size (meters) - 6200
- Meeting rooms
- Conference space
Accessibility
- Assistive listening devices available
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Conveniences
- ATM/banking
Other amenities
- Proposal/romance packages available
- Grey water recycling system
- Eco-friendly cleaning products used
- Babysitting or childcare (surcharge)
- Number of bars/lounges - 1
- Number of spa tubs - 1
- Number of beach bars - 2
- Number of outdoor pools - 2
- Internet access
- Energy-saving switches
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- LED light bulbs
- Vegan menu options available
- No accessible shuttle
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Number of accessible parking spaces - 2
- Ecotours on site
- Children's club (free)
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Guest education on local ecosystems and culture
- Organic food
- Showcase for local artists
- Humane animal treatment
- Locally-owned & organized tours & activities
- Wheelchair-accessible registration desk
- Golfing on site
- Garden
- Wedding services
- Beach towels
- Boat tours nearby
- Free bicycles on site
- Miniature golf on site
- Water-efficient toilets only
- Couples/private dining
- Express check-out
- Archery on site
- Housekeeping on request
- Kayaking on site
- Terrace
- Comprehensive recycling policy
- Vegetarian breakfast available
- Beach yoga on site
- Pool umbrellas
- Number of meeting rooms - 5
- Designated smoking areas
- Internet access - wireless
- Fitness classes on site
- On private beach
- Barbecue grill(s)
- Snorkeling on site
- Food and water bowls
- Beach umbrellas
- Change of bed sheets (on request)
- Windsurfing nearby
- Spa treatment room(s)
- Health club
- Change of towels (on request)
- Internet access in public areas - high speed
- Full-service spa
- Supervised childcare/activities (surcharge)
- Yoga classes/instruction on site
- Free beach shuttle
- Registration desk height (centimeters) - 99
- Registration desk height (inches) - 39
- Number of restaurants - 1
- Spa services on site
- Golfing nearby
- Sauna
- Steam room
- Pool cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
- Conference space size (feet) - 66736