Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 15 years old
• This property accepts credit cards; cash is not accepted
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Pet information

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Pets allowed

Payment types

Property Location
A stay at Hotel Casa Jum places you in the heart of Santiago de los Caballeros, within a 5-minute drive of Centro Leon and Ágora Santiago Center. This spa hotel is 2.6 mi (4.2 km) from Cinemacentro Cibao and 2.8 mi (4.6 km) from Bella Terra Mall.

Rooms
Make yourself at home in one of the 9 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Dining
Enjoy international cuisine at Casa Jum, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.