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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.2 km / 0.1 mi
Cancun Convention Center - 0.6 km / 0.4 mi
UltraMar Ferry Terminal - 0.6 km / 0.4 mi
Forum By The Sea Mall - 0.7 km / 0.4 mi
Forum Beach - 0.7 km / 0.4 mi
Plaza Caracol Mall - 0.7 km / 0.5 mi
Caracol Beach - 0.7 km / 0.5 mi
Chac Mool Beach - 1.3 km / 0.8 mi
Playa Ancha - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.3 km / 2.1 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
El Sol de Cancun - 3.8 km / 2.4 mi
Cinemex La Isla Cancun - 3.9 km / 2.4 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi
Guest rating
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Pets not allowed
Payment types
     
Property Location
With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach.
Rooms
Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.
Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Know Before You Go
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- Contactless check-out is available.
Property amenities
Internet
- Free WiFi
Parking
- Free self parking
- Free valet parking
Things to do
- Fitness facilities
- Billiards or pool table
Family friendly
- Laundry facilities
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
Business Services
- Business center
Conveniences
- Gift shops or newsstand
- Elevator
- ATM/banking
Other amenities
- Beach volleyball on site
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Newspapers in lobby (surcharge)
- Pool umbrellas
- Number of meeting rooms - 1
- Number of bars/lounges - 5
- Number of poolside bars - 2
- Number of hot tubs - 1
- Designated smoking areas
- Number of outdoor pools - 1
- Fitness classes on site
- Scuba diving on site
- Rooftop terrace
- Comprehensive food waste policy
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- LED light bulbs
- Vegan menu options available
- Vegetarian menu options available
- Outdoor tennis courts - 1
- Water dispenser
- Number of coffee shops/cafes - 1
- Snorkeling on site
- Double-glazing on all windows
- Sustainability/community reinvestment (10% revenue or more)
- Showcase for local artists
- Beach umbrellas
- Change of bed sheets (on request)
- Spa treatment room(s)
- Change of towels (on request)
- Garden
- Wedding services
- Full-service spa
- Beach towels
- Yoga classes/instruction on site
- Water dispenser use by guests actively encouraged
- Wheelchair accessible – no
- Grocery/convenience store
- Number of restaurants - 8
- Housekeeping on request
- Spa services on site
- Snack bar/deli
- Sauna
- Steam room
- Beach cabanas (surcharge)
- Terrace
- Beach sun loungers
- Hair salon
- Pool sun loungers
- Parasailing on site