Check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Pet information

• Pets not allowed

Payment types

Property Location
With a stay at Ixchel Beach Hotel, you'll be centrally located in Isla Mujeres, steps from North Beach and within a 10-minute walk of Parador Fotográfico. This beach hotel is 1.2 mi (1.9 km) from Garrafon Natural Reef Park and 4.9 mi (7.9 km) from Punta Sur.

Rooms
Make yourself at home in one of the 111 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Amenities
Spend the day on the private beach or dip into one of the 2 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.

Dining
Grab a bite to eat at Kalak, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.