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About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Riviera Gran Casino - 0.5 km / 0.3 mi
Mario Villanueva Stadium Madrid - 0.5 km / 0.3 mi
Mamitas Beach - 0.5 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Chabad Playa del Carmen - 0.6 km / 0.4 mi
Frida Kahlo Museum - 0.6 km / 0.4 mi
Mercado Playa del Carmen - 0.6 km / 0.4 mi
Super Chedraui Selecto Avenida 10 - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.7 km / 22.2 mi
Cancun Intl. Airport (CUN) - 55.9 km / 34.7 mi
Tulum Intl. Airport (TQO) - 105.4 km / 65.5 mi
Guest rating
Deluxe room, 2 camas
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2 King Beds OR 2 Double Beds
484-sq-foot room, balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
Deluxe room, 1 cama
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1 King Bed and 1 Double Sofa Bed
484-sq-foot room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
Superior Suite, 1 Bedroom
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2 Double Beds and 1 King Bed
646-sq-foot room, balcony with city and pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning, daily housekeeping, and fresh towels every 2 days
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
- Room and bed type depend on availability check-in
- Separate bedroom
Basic Room
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1 King Bed and 1 Twin Bunk Bed OR 2 Queen Beds
Features a private balcony
Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Air conditioning and fresh towels every 3 days
Need to Know - Weekly housekeeping, no rollaway/extra beds available
Non-Smoking
Room facilities
- Non-Smoking
- Television
- Premium bedding
- Laptop-friendly workspace
- Window screens
- Limited housekeeping
- Blackout drapes/curtains
- Wardrobe or closet
- Ceiling fan
- Free WiFi
- Desk
- No rollaway/extra beds
- Balcony
- Weekly housekeeping provided
- Towels provided
- Hair dryer (on request)
- Bedsheets provided
- Shower only
- TV size measurement: inch
- Free toiletries
- Air conditioning
- TV size: 40
- Iron/ironing board
- In-room safe
- Flat-panel TV
- Cable TV service
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pet information
- Maximum number of pets per room 1
- Pet max weight (per pet) in lb is 44
- Pet max weight (per pet) in kg is 20
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Payment types
Property Location
With a stay at Hotel MX portal maya, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Dining
Enjoy a satisfying meal at La Ceiba serving guests of Hotel MX portal maya. Wrap up your day with a drink at the bar/lounge.
Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Know Before You Go
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Fees
- Pet deposit: USD 25 per stay
- Pet fee: USD 13 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 3.38 per accommodation, per night
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Family friendly
- Free WiFi
- Air conditioning
Guest Services
- Luggage storage
- Porter/bellhop
- Multilingual staff
- 24-hour front desk
- Safe-deposit box at front desk
- Tours/ticket assistance
- Concierge services
Other amenities
- Airport transportation (surcharge)
- Wheelchair accessible – no
- Express check-out
- Handrails in stairways
- Number of bars/lounges - 1
- Number of restaurants - 1
- Well-lit path to entrance
- Number of outdoor pools - 1
- Upper floors accessible by stairs only
- Smoke-free property
- Garden
- Terrace