Check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a private, adults-only section within the family-friendly Ocean Riviera Paradise Resort. Guests have exclusive access to an adult-only swimming pool, restaurant, and snack bar. Guests may also access facilities within Ocean Riviera Paradise Resort.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet information

• Service animals not allowed
• Pets not allowed

Payment types

Property Location
Located in Playa del Carmen, El Beso Adults Only at Ocean Riviera Paradise - All Inclusive is within a 15-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This all-inclusive property is 4.8 mi (7.7 km) from Mamitas Beach and 4.9 mi (7.9 km) from Playa del Carmen Main Beach.

Rooms
Treat yourself to a stay in one of the 192 guestrooms, featuring rooftop private hot tubs and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and an outdoor pool. This Mediterranean property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy Japanese cuisine at Sakura, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 11:00 AM.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.