Check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
• Additional taxes apply to daily parking rates at this property.

Pet information

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 50
• Pet max weight (per pet) in kg is 23
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Payment types

Property Location
Located in San Juan (Santurce), Hyatt Place San Juan is a 4-minute walk from Sheraton Casino and 5 minutes by foot from Distrito T-Mobile. This hotel is 0.4 mi (0.7 km) from Puerto Rico Convention Center and 0.4 mi (0.7 km) from Pan American Pier.

Rooms
Make yourself at home in one of the 149 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and wedding services.

Dining
Stop by the hotel's restaurant, The Placery, for lunch or dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has facilities measuring 2889 square feet (268 square meters), including conference space. Self parking (subject to charges) is available onsite.