Change dates
About this area
What's nearby
Distances are displayed to the nearest 0.1 mile and kilometer.Calle Corazón - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Founders Park - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi
Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi
The preferred airport for Hyatt Centric Playa del Carmen - Downtown House & Beach House is Cancun Intl. Airport (CUN).
Guest rating
2 Queen Beds (Downtown House)
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2 Queen Beds
515-sq-foot room with city views
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Pet-friendly room
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
Suite Panoramic Ocean Front (Beach House)
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1 King Bed
Furnished balcony with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
Suite Ocean View (Beach House)
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1 King Bed
Furnished balcony with ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
1 King Bed Partial Ocean View (Beach House)
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1 King Bed
Furnished balcony with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
2 Queen Beds Partial Ocean View (Beach House)
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2 Queen Beds
Furnished balcony with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
1 King Bed Pool View (Beach House)
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1 King Bed
Furnished balcony with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
1 King Bed (Downtown House)
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1 King Bed
515-sq-foot room, furnished balcony with city views
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Pet-friendly room
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
Suite Quinta Avenida (Downtown House)
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1 King Bed
1100-sq-foot room, furnished balcony/patio with city views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Furnished balcony or patio
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Pet-friendly room
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
1 King Bed Partial Oceanfront (Beach House)
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1 King Bed
Furnished balcony with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
Suite Coastal Ocean (Beach House)
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1 King Bed
Furnished balcony with partial ocean views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Furnished balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Highchair
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
1 King Bed with Balcony (Downtown House)
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1 King Bed
540-sq-foot room, furnished balcony/patio with city views
Internet - Free WiFi
Entertainment - 55-inch LED TV with premium channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room facilities
- Non-Smoking
- Furnished balcony or patio
- Television
- Champagne service
- Digital TV service
- Premium bedding
- Pet-friendly room
- Blackout drapes/curtains
- Minibar
- Ceiling fan
- Daily housekeeping
- Free WiFi
- Phone
- In-room safe (laptop compatible)
- High-speed internet access
- Free local calls
- Balcony
- Restaurant dining guide
- Towels provided
- Premium TV channels
- Travel crib
- Bedsheets provided
- Connecting/adjoining rooms available
- LED TV
- Shower only
- Toothbrush and toothpaste not available
- TV size measurement: inch
- Slippers
- Private bathroom
- Free toiletries
- Hair dryer
- Air conditioning
- Rollaway/extra beds (free)
- TV size: 55
- Iron/ironing board
- Rainfall showerhead
- Free bottled water
- Room service (limited hours)
All displayed prices exclude tax recovery charges And service fees
The room rates listed are For Double occupancy per room unless otherwise stated And exclude tax recovery charges And service fees.
Note : It Is The responsibility of the hotel chain And/Or the individual property to ensure the accuracy of the photos displayed. Go Is Not responsible for any inaccuracies in the photos.
About the hotel
Check-out:12:00 PM
Minimum Age: 18
Check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pet information
- Maximum number of pets per room 1
- Pet max weight (per pet) in lb is 40
- Pet max weight (per pet) in kg is 18
- Pets allowed (no fees)
- Service animals are allowed
- Pets cannot be left unattended
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Payment types
Property Location
With a stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playacar Beach.
Rooms
Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls.
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Know Before You Go
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
- Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children
- Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
- Covered valet parking fee: USD 20 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 300 per accommodation, per stay
- Resort fee: USD 37.12 per accommodation, per night
- Additional inclusions
- Beach access
- Beach loungers
- Beach towels
- Fitness center access
- Fitness/yoga classes
- Health club access
- In-room bottled water
- In-room coffee
- In-room safe
- Phone calls
- Pool access
We have included all charges provided to us by the property.
Property amenities
Internet
- Free WiFi
Parking
- Covered parking
- Secured parking
- Valet parking (surcharge)
Food and Drink
- Breakfast available (surcharge)
Things to do
- Shopping on site
- 24-hour fitness facilities
Family friendly
- Laundry facilities
- Free WiFi
- Air conditioning
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Porter/bellhop
- 24-hour front desk
- Safe-deposit box at front desk
- Concierge services
- Daily housekeeping
Accessibility
- Wheelchair accessible (may have limitations)
Conveniences
- Elevator
Other amenities
- Pool umbrellas
- Number of meeting rooms - 1
- Scuba diving nearby
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Number of outdoor pools - 2
- Number of swim-up bars - 1
- Rooftop terrace
- Airport transportation (surcharge)
- Accessible airport shuttle
- No accessible shuttle
- Wheelchair-accessible on-site restaurant
- Number of coffee shops/cafes - 1
- Banquet hall
- Fishing nearby
- Free grocery shopping service
- Food and water bowls
- Health or beauty spa nearby
- Beach umbrellas
- Wheelchair-accessible registration desk
- Wedding services
- Beach towels
- Boat tours nearby
- Shopping mall on site
- Free bicycles on site
- Registration desk height (centimeters) - 76
- Elevator door width (inches) - 45
- Off-street parking
- Registration desk height (inches) - 30
- Elevator door width (centimeters) - 114
- Lifeguard on site
- Number of restaurants - 2
- Smoke-free property
- Snorkeling nearby
- Snack bar/deli
- Kayaking nearby
- Pool cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers